Difference between revisions of "Resetting or Changing your Password"

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(added link to Manually creating a new Admin user)
 
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== PURPOSE ==
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== Purpose ==
  
Occasionally you or one of your users will forget his or her password. This
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Occasionally you or one of your users will forget his or her password. This
procedure shows you how to regenerate a password for the user. Alternatively,
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procedure shows you how to regenerate a password for the user. Alternatively, a user can perform this procedure on a self-service basis.  
a user can perform this procedure on a self-service basis.  
 
  
  
 
== Attempt a login ==
 
== Attempt a login ==
 
   
 
   
The easiest way to get to the page where you can request a new password is to
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The easiest way to get to the page where you can request a new password is to attempt a login even though you know it will not succeed. Locate the User Functions block on the home page and type in a username and password. You can use any username and password you want; the main thing is that a failed login will take you to the place you need regenerate a password.  
attempt a login even though you know it will not succeed. Locate the User
 
Functions block on the home page and type in a username and password. You can
 
use any username and password you want; the main thing is that a failed login
 
will take you to the place you need regenerate a password.  
 
  
 
[[image:userlogin.gif]]
 
[[image:userlogin.gif]]
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== Select "Did you forget your password?" link ==
 
== Select "Did you forget your password?" link ==
  
Locate the "Did you forget your password?" Link and select it   
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Locate the "Did you forget your password?" Link and select it   
  
 
[[image:logintryagain.gif]]
 
[[image:logintryagain.gif]]
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== Email a new password ==
 
== Email a new password ==
 
   
 
   
Enter your username and select "Email Password" button   
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Enter your username and select "Email Password" button   
  
 
[[image:didyouforgetyourpassword.gif]]
 
[[image:didyouforgetyourpassword.gif]]
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== Email confirmed ==
 
== Email confirmed ==
 
   
 
   
If successful, you'll see a confirmation message that a new password was
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If successful, you'll see a confirmation message that a new password was
 
emailed to the email address registered for that username   
 
emailed to the email address registered for that username   
  
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== Notes ==
 
== Notes ==
  
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A short cut to the regeneration page is: http://www.example.com/users.php?mode=getpassword where example.com is the domain name of your site.
  
A short cut to the regeneration page is: http://www.yourdomain.com/users.php
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If you have forgotten your username, not just password, you'll need to contact the website administrator to get help remembering it. Alternatively, you can sign in as a New User.
mode=getpassword where yourdomain.com is the domain name of your site.  
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If you '''are''' the site administrator and can't log in any more, see [[Manually creating a new Admin user]].
  
If you have forgotten your username, not just password, you'll need to contact
 
the website administrator to get help remembering it. Alternatively, you can
 
sign in as a New User. 
 
  
 
Author: [http://www.mindfab.com/tutorials/geeklog_1.3.htm Landon Cox -- mindfab.com]
 
Author: [http://www.mindfab.com/tutorials/geeklog_1.3.htm Landon Cox -- mindfab.com]
  
Back to [[Users Documentation]]
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Back to [[Users Documentation|User's Documentation]]

Latest revision as of 15:49, 17 May 2009

Purpose

Occasionally you or one of your users will forget his or her password. This procedure shows you how to regenerate a password for the user. Alternatively, a user can perform this procedure on a self-service basis.


Attempt a login

The easiest way to get to the page where you can request a new password is to attempt a login even though you know it will not succeed. Locate the User Functions block on the home page and type in a username and password. You can use any username and password you want; the main thing is that a failed login will take you to the place you need regenerate a password.

Userlogin.gif


Select "Did you forget your password?" link

Locate the "Did you forget your password?" Link and select it

Logintryagain.gif


Email a new password

Enter your username and select "Email Password" button

Didyouforgetyourpassword.gif


Email confirmed

If successful, you'll see a confirmation message that a new password was emailed to the email address registered for that username

Yourpasswordemailed.gif


Notes

A short cut to the regeneration page is: http://www.example.com/users.php?mode=getpassword where example.com is the domain name of your site.

If you have forgotten your username, not just password, you'll need to contact the website administrator to get help remembering it. Alternatively, you can sign in as a New User.

If you are the site administrator and can't log in any more, see Manually creating a new Admin user.


Author: Landon Cox -- mindfab.com

Back to User's Documentation